澄保筆記
澄保筆記
把港險問清楚再決定

Needs

Clarify your situation first

Beginners welcome: slow down before comparing illustrations. Name the snag—cross-border signing, family duties, company boundaries, or sales pressure. No scores or product picks—clarify needs, pick a category direction, then open the buy guide.

Family sharing a quiet moment on the sofa
Photo: Jessica Rockowitz / Unsplash
Language:繁體简体EN/needs /zh-hans/needs /en/needs

Decision tool

Generate my question list

Start with the interactive checklist; persona cards below remain supplementary reading.

Compliance hard checklist · Bring your list to a licensed intermediary—not someone else’s illustration.

Funnel: glossary → checklist → buy guide → FAQ. Pick a category direction, not a ranked product. Glossary · Buy guide · FAQ

Supplementary reading

Pick your situation(s)

Select one or more situations to generate a takeaway question list. No scores. No product recommendations.

Select at least one situation.

Situation cards

Each block: what you may be feeling → three questions → a myth to puncture → next links.

Mainland HNW / cross-border planning

FX, identity disclosure, jurisdiction—and fear of a savings pitch—pile up together.

You may have been invited for tea with an illustration already on the table—before anyone asked what currency your household balance sheet uses.

You worry about incomplete disclosure and unclear documents, yet hesitate to ask more for fear of seeming distrustful.

What keeps you up is rarely “which brand”—it is whether you can take documents home and reverse course in the cooling-off window.

Answer these first

  1. Is this policy for a protection gap, liquidity, or legacy—in one sentence?
  2. Do policy, premium and household cash-flow currencies match? Who explains FX risk if not?
  3. Have important facts / disclosure lists been provided in writing? Were you asked to sign first and supplement later?

Myth: cross-border planning means buying savings/dividends first. Comparing yield before purpose is usually the costly path.

Hong Kong local family

Mortgage, childcare and parents’ medical costs stack up; group cover feels uncertain.

The mortgage already owns your cash flow, yet you are asked about another savings plan before anyone asks about three months of unemployment.

Kids’ visits, parents’ check-ups, your overtime—protection talks always land on the tiredest evenings.

Answer these first

  1. If income stops, how many months of buffer do mortgage/dependants need?
  2. Does current group medical survive job change? Do deductibles and room class match your choices?
  3. Do parents need indemnity medical, or cash (CI/life) as backup?

Myth: one “all-in-one savings” plan fixes mortgage, medical and education. Mixed purposes usually mean compromised terms.

Business owner / shareholder

Company risk and personal cover blur; key-person arrangements stay vague.

You habitually run everything through the company—yet few ask who the policy owner and beneficiary are, and whose pocket receives a claim.

If a key person is lost, business continuity and family living costs are different problems.

Answer these first

  1. Is this personal cover, shareholder planning, or employee benefit? Do owner and premium payer match?
  2. If the company owns the policy, have tax/accounting effects been explained by a professional? (This site gives no tax advice.)
  3. Between personal life/CI and group cover—any overlap or gaps?

Myth: company-paid means company-owned. Wrong owner/beneficiary hurts more than picking the “wrong” brand.

Have group / Mainland cover, unclear gaps

You are not bare—you just cannot tell what is uncovered versus duplicated.

A Mainland medical, company group cover, maybe a family-bought savings plan—yet no one mapped them on a timeline.

You fear paying twice—and fear both policies saying “not covered” when you are actually admitted.

Answer these first

  1. Have definitions, waiting periods, exclusions and geography been compared across policies?
  2. How does group cover change on resignation, job switch or retirement?
  3. Does Mainland cover work for HK care? How does HK cover reimburse care in Mainland?

Myth: group medical means no personal medical. Group cover often ends with employment; personal renewal rules are a separate line.

Rushed to sign / can’t follow / fear of lapse

Process friction: pressure selling, jargon walls, long premium anxiety.

They say “deadline today” and “last slots”—you have not finished the exclusions page.

Illustration numbers look polished, yet you cannot tell which line is guaranteed versus scenario.

What you fear most: income tightens, premiums lapse, surrender value shocks you.

Answer these first

  1. Can you take documents tonight and decide after 24–48 hours of quiet reading?
  2. Can guaranteed benefits, non-guaranteed benefits, fees and surrender values be explained separately in writing?
  3. If premiums stop or go paid-up, what happens to the policy?

Myth: illustration figures equal guaranteed returns. Public education requires separating guaranteed vs non-guaranteed; scenarios are not promises.

Process friction

Signing pressure

It is reasonable to take documents home, confirm cooling-off, and seek a second view. Public education stresses reading terms before deciding.

  • Can I take the full proposal and illustration tonight?
  • How does cooling-off start? Who receives the cancellation letter?

Cannot follow the illustration

Split into three columns: guaranteed, non-guaranteed, fees/surrender. If any column is unclear, pause.

  • Please colour-code guaranteed vs non-guaranteed lines.
  • In a poor scenario, what order of magnitude is surrender at year 5/10? (Educational ask—not a return promise.)

Fear of premium lapse

Long policies need an unemployment/income-drop stress test. Premium term and paid-up rules beat slogans.

  • If income drops 30%, is this still affordable?
  • After missed premiums: lapse, paid-up, or surrender—what options exist?

Cross-border disclosure anxiety

Unclear material facts hurt claims and compliance later. Ask for a written list—not a verbal “it’s fine”.

  • Which disclosure and important-facts forms must I complete?
  • Who holds health/financial data and how is it transmitted?

Upstream of planning: /planning · Buy guide

Want help structuring your question list?

預約資料整理/交流:我們幫你釐清目標、現有保障與面談問題——整理清單、不推產品;方便你帶清單見持牌中介,不代替合適性評估。

預約目標是整理問題清單、不推產品;方便你帶清單見持牌中介。產品說明與合適性評估須經持牌保險中介人進行。