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澄保筆記
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IIQE P1

Policies, contracts and claims

A learning frame for offer, acceptance, policy structure and claims flow.

How a contract forms

Typical path: proposal (offer) → underwriting → acceptance / policy issue → premium and conditions. Cover notes and conditional acceptance appear in practice—check official timing rules.

Common policy building blocks

Read in order: what is covered → exclusions → conditions/duties → how endorsements rewrite the base contract.

  • Definitions control how key words are read
  • Conditions can determine whether a claim succeeds

Claims learning frame

Notify → evidence → assessment → decision → pay or decline with reasons. Focus on the balance of duties and investigation rights, not memorising labels.

Study tips

  • Sketch a proposal-to-claim timeline and mark points where cover can fail

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